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Organic Chai Teas
Organic Decaffeinated
Organic Green Teas
Organic Oolong Teas
Organic Pu-Erh Teas
Organic White Teas
Organic Special Tea Blends
Organic Whole Leaf Teas
Organic Teas
Organic Chai Teas
Organic Green Teas
Organic White Teas
Organic Bamboo Teas
Loose Teas in Can
Simply Delicious Teas
Caffeine-Free Teas
Green Teas
White Teas
Oolong Teas
Dieter Teas
Functional Teas
Legends of China
China Green
Gift Sets / Samplers
Premium Loose Teas in Can
Green Teas
Oolong Teas
Pu-Erh Teas
Chrysanthemum Teas
CLICK HERE TO DOWNLOAD OUR PRINTABLE MAIL/FAX ORDER FORM - Updated 2013
  Customer Service  
Welcome to Uncle Lee's Tea Inc. - Online Customer Service Center!

We hope that you have enjoyed your time on our website and have already been answered with questions in most areas of our website. If not, you can contact us by phone, email, fax, or even in writing. If you cannot find the answer you want and urgently need assistance, choose one of our two customer service options to make sure the correct department addresses your needs. The customer service department listed first helps with questions about ordering products from us through our Consumer Direct-Mail Order Catalog or Online Store. The second department can help if your inquiry is about our products, services or company in general.

Consumer Online Orders
If you are a retail consumer and have placed an order through our website or by mail catalog, you should contact our Consumer Order Fulfillment handled by -- Postalbay Global Inc. (www.postalbay.com) -- for any problems that you may have regarding your order. Postal Bay can be contacted by any of the following methods:

Send an Email to: or CLICK HERE
Please call: (626)377-4792 in the U.S.A. Monday to Friday, from 9am to 5pm Pacific Standard Time. If you call after hours, please leave a brief message about your order and someone will attention to it as soon as possible.
In Writing, please mail to:

Postalbay Global Inc.
ATTN: ULTEA
19223 Colima Rd. Suite 136
City of Industry, CA 91748-3005
United States
 

To check the status of your online order, you can sign in to your account on our website and check the latest progress of your order.
If you did not create an account with us, you can still check the status of your order. Click here to check order status.

 

Products & Services for Distributors and Chain Stores
If you are a distributor or chain store customer and have questions regarding our products or services, please contact our Corporate Sales and Services department by email. To quickly send us an email, please use our Online Contact Form.
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