Uncle Lee's Tea Online Store | Uncle Lee's Tea Inc.

CLICK HERE TO DOWNLOAD OUR PRINTABLE MAIL ORDER FORM - Updated 2010

Customer Service

Welcome to Uncle Lee's Tea Inc. - Online Customer Service Center!

We hope that you have enjoyed your time on our website and have already been answered with questions in most areas of our website. If not, you can contact us by phone, email, fax, or even in writing. If you cannot find the answer you want and urgently need assistance, choose one of our two customer service options to make sure the correct department addresses your needs. The customer service department listed first helps with questions about ordering products from us through our Consumer Direct-Mail Order Catalog or Online Store. The second department can help if your inquiry is about our products, services or company in general.

Consumer Online Orders

If you are a retail consumer and have placed an order through our website or by mail catalog, you should contact our Consumer Order Fulfillment handled by -- Postalbay Global Inc. (www.postalbay.com) -- for any problems that you may have regarding your order. Postal Bay can be contacted by any of the following methods:

Send an Email to:

or CLICK HERE

Please call: (626)377-4792 in the U.S.A. Monday to Friday, from 9am to 5pm Pacific Standard Time. If you call after hours, please leave a brief message about your order and someone will attention to it as soon as possible.

In Writing, please mail to:

Postalbay Global Inc.
ATTN: ULTEA
19223 Colima Rd. Suite 136
City of Industry, CA 91748-3005
United States

To check that status of your Online Order, you can sign in to your account on our website and check the latest progress of your order.

Products & Services for Distributors and Chain Stores

If you are a distributor or chain store customer and have questions regarding our products or services, please contact our Corporate Sales and Services department by email. To quickly send us an email, please use our Online Contact Form.